Terms and conditions

Who we are

Fifteen Hospitality B.V., Industrieweg 15, 3641 RK Mijdrecht

Chamber of Commerce number: 42188381

Email: info@fifteenhospitality.com

Phone: +31 6 12853315

When these terms apply

These terms apply to the use of the website www.fifteenhospitality.com and to deposits you pay through a payment link from us.

The website

The website contains information about Fifteen Hospitality and the restaurants La Nostra Gigí, Heemelrijck and Mesa Mesa. No products are sold through the website and there is no shopping cart.

We compile the information with care, but cannot guarantee that everything is always complete or up to date.

Reservations

You make a reservation with the restaurant where you want to eat. The restaurant's own arrangements apply to reservations.

Deposit

With a reservation, especially for groups, we may ask for a deposit. You receive a personal payment link by email or WhatsApp. The amount is stated in the payment request.

You pay on the secure payment page of Rabobank (Rabo Smart Pay), for example with iDEAL or a credit card. The payment link is valid for a limited time; if it has expired, we will send a new one on request.

The deposit is deducted from your bill at the restaurant afterwards.

Cancelling, changing and refunds

To cancel or change a reservation, or to ask for a deposit to be refunded, contact the restaurant where you reserved as soon as possible, or contact us at info@fifteenhospitality.com.

Complaints

If you have a complaint, email us at info@fifteenhospitality.com. We will respond as soon as possible.

Privacy

How we handle personal data is described in our privacy statement.

Applicable law

These terms are governed by Dutch law.